University of Oregon

Troubleshooting

There are a few areas where you might run into troubles. They are generally easy to remedy. Most often if you are having difficulties, it is with the audio or video. Here are some typical issues and their solution:

I can’t see any video or be seen.

I can’t hear or be heard

There’s an echo, background noise or other feedback

How can I test my audio and video?

Zoom offers 60-minute webinars. Learn more and sign up here.

There is a wealth of information on the Zoom Help Center.